JOB DESCRIPTION
This position plays a crucial coordinating role in helping Nimble deliver cutting edge products to the US Consumer market. The ideal candidate will play a crucial role in shaping Nimble’s Product roadmap as well as spearhead our Customer community management activities.
Roles and Responsibilities
- Scan the different forums for product reviews (Amazon, Walmart, Google Play Store, Apple store, Social media, etc.).
- Respond to negative reviews quickly with prompt follow up action and work to minimize the negative reviews.
- Proactive methods to increase the overall number of reviews and maximize positive reviews.
- Work closely with Product Management, Customer Delight and Product Development Teams to achieve the objectives.
- Gain insights from the reviews/customer feedback and pass it to CD/PM team to incorporate feasible suggestions into our products.
Qualification
Freshers/interns with a Marketing/customer support attitude are preferred.
Job Summary
Location
Coimbatore – India
Coimbatore – India
Experience
0-4 years
0-4 years
Role
Product Review Analyst
Product Review Analyst
Skills
Good Spoken and Written Communications.
Digital marketing / Social media / eCommerce experience.
Cultural fit in a startup environment.
Good Spoken and Written Communications.
Digital marketing / Social media / eCommerce experience.
Cultural fit in a startup environment.
Posted on
20 Jan 2021
20 Jan 2021