{"id":3369,"date":"2020-12-15T07:14:34","date_gmt":"2020-12-15T15:14:34","guid":{"rendered":"https:\/\/nimblewireless.com\/blog\/?page_id=3369"},"modified":"2021-02-05T00:24:08","modified_gmt":"2021-02-05T08:24:08","slug":"sr-executive-customer-delight","status":"publish","type":"page","link":"https:\/\/nimblewireless.com\/blog\/career\/sr-executive-customer-delight\/","title":{"rendered":"Sr. Executive &#8211; Customer Delight"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; canvas=&#8221;%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D&#8221;][vc_column width=&#8221;3\/4&#8243;][vc_custom_heading text=&#8221;JOB DESCRIPTION&#8221; font_container=&#8221;tag:h2|font_size:38px|text_align:left|color:%23002b79&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1611293106942{margin-bottom: 5px !important;}&#8221;]<div class=\"deeper-text align-left \" style=\"font-size:19px;font-family:Nunito Sans;\" ><span><strong><span data-preserver-spaces=\"true\">Sr. Executive \u2013 Customer Delight\u00a0<\/span><\/strong><span data-preserver-spaces=\"true\">\u2013 US\/India will be responsible for customer service and sales in the US\/India region. The person should be able to<\/span><\/span>\n<ul>\n<li><span data-preserver-spaces=\"true\">Answer basic questions on call\/chat\/email about Installations, Configuration, Customization &amp; usage of assigned products.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Takes end to end Ownership of end-user issues till resolution and follow up as mandated by the process requirement.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to common failures.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Typically provides support for internal and external customers.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Escalate complex issues to a higher level of expertise within the organization.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Primarily interfaces with clients, service delivery units, immediate management and the accurate service request are routed to the appropriate service provider.<\/span><\/li>\n<\/ul>\n<\/div>[vc_custom_heading text=&#8221;Qualification&#8221; font_container=&#8221;tag:h2|font_size:28px|text_align:left|color:%23002b79&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1611293138911{margin-bottom: 5px !important;padding-top: 20px !important;padding-bottom: 12px !important;}&#8221;][vc_column_text]<\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">Excellent communication skills, both oral and written<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Be familiar with Microsoft applications and working knowledge of MS Office<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Should be comfortable in night shifts<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Undergraduates\/Graduates can apply.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1611134896971{background-color: #e8e8e8 !important;}&#8221;][vc_custom_heading text=&#8221;Job Summary&#8221; font_container=&#8221;tag:h2|font_size:28px|text_align:left|color:%23002b79&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1611293122492{margin-bottom: 5px !important;padding-top: 20px !important;padding-bottom: 12px !important;}&#8221;]<div class=\"deeper-text align-left \" style=\"font-size:18px;margin-bottom:15px;\" ><span>Location<br \/>\n<span style=\"color: #333333;\">Coimbatore &#8211; India<\/span><\/span>\n<\/div><div class=\"deeper-text align-left \" style=\"font-size:18px;margin-bottom:15px;\" ><span>Experience<br \/>\n<span style=\"color: #333333;\">2-5 years<\/span><\/span>\n<\/div><div class=\"deeper-text align-left \" style=\"font-size:18px;margin-bottom:15px;\" ><span>Role<br \/>\n<span style=\"color: #333333;\">Sr. Executive Customer Delight<\/span><\/span>\n<\/div><div class=\"deeper-text align-left \" style=\"font-size:18px;margin-bottom:15px;\" ><span>Posted on<br \/>\n<span style=\"color: #333333;\">20 Jan 2021<\/span><\/span>\n<\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"deeper-spacer clearfix\" data-config='{\"desktop\":80,\"mobile\":40}'><\/div>[\/vc_column][\/vc_row][vc_row canvas=&#8221;%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D&#8221; css=&#8221;.vc_custom_1611142521672{background-color: #E8E8E8 !important;}&#8221;][vc_column][vc_empty_space]<div class=\"url-wrap  align-center\" >\r\n\t\t\t\t\t\t<a class=\"deeper-button button-black medium\" style=\"\" href=https:\/\/nimblewireless.com\/blog\/apply-jobs\/ >APPLY NOW<span class=\"hover-effect\"><\/span><\/a>\r\n\t\t\t\t\t<\/div>[vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; canvas=&#8221;%5B%7B%22shape%22%3A%22shape-1%22%2C%22image_effect%22%3A%22style-1%22%2C%22smoothness%22%3A%2230%22%7D%5D&#8221;][vc_column width=&#8221;3\/4&#8243;][vc_custom_heading text=&#8221;JOB DESCRIPTION&#8221; font_container=&#8221;tag:h2|font_size:38px|text_align:left|color:%23002b79&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1611293106942{margin-bottom: 5px !important;}&#8221;][vc_custom_heading text=&#8221;Qualification&#8221; font_container=&#8221;tag:h2|font_size:28px|text_align:left|color:%23002b79&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1611293138911{margin-bottom: 5px !important;padding-top: 20px !important;padding-bottom: 12px !important;}&#8221;][vc_column_text] Excellent communication skills, both oral and written Be familiar with Microsoft applications and working knowledge of MS Office Should be comfortable in night shifts Undergraduates\/Graduates can apply. [\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/4&#8243;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3003,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/pages\/3369"}],"collection":[{"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/comments?post=3369"}],"version-history":[{"count":11,"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/pages\/3369\/revisions"}],"predecessor-version":[{"id":3371,"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/pages\/3369\/revisions\/3371"}],"up":[{"embeddable":true,"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/pages\/3003"}],"wp:attachment":[{"href":"https:\/\/nimblewireless.com\/blog\/wp-json\/wp\/v2\/media?parent=3369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}